Can I cancel an unpaid order?

You can cancel an Unpaid order

Please follow these steps:

  1. Visit My Orders
  2. Click the item
  3. Click  More
  4. Choose Cancel Order, select a reason, add an optional note, then click Cancel Order

If you are using the app and have an unpaid item, you'll need to click Cancel first to close the payment modal, then go to the menu and follow the steps above. Unpaid orders will be canceled automatically after 3 days, and after 24 hours for name-brand items and Deal of the Day.

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