Can I change a paid order?

If alternate options were offered and are still available, you can change your selection for up to 2 days after making payment, or until the order shows a Preparing to Ship or Ready to Ship status, which means the order has processed through the merchant's warehouse and shipment can no longer be stopped. Just follow these steps:

  1. Visit My Orders
  2. Click the item
  3. Click Change Size / Color Selection

Requests are subject to review by the merchant, and may not be approved. You can review your requests under Support Tickets.