Do I need to pay taxes or import fees?

Australian GST Goods and Services Tax

As a US-based company providing goods or services connected with Australia with revenue exceeding $75,000 over any 12-month period, Tophatter is required to register for and collect Goods and Services Tax (GST) on sales to consumers in Australia.

This sales tax will be added to your order when you check out. This will be reflected as a separate line on your invoice, paid through the Tophatter platform.

• GST collected is remitted to the Australian Government ATO.
• Please see the Australian government website for tax rates.

If you have questions about tax that has been applied to an order, or may qualify for a tax rebate, please contact a qualified tax professional for complete details.

Canada GST/HST

Effective July 1, 2021, as a digital economy-based business located in the US with revenue exceeding $30,000 CAD over any 12-month period, Tophatter is required to register for and collect Goods & Services Tax/Harmonized Sales Tax (GST/HST) on sales to consumers in Canada.

This sales tax will be added to your order when you check out. This will be reflected as a separate line on your invoice, paid through the Tophatter platform.

• GST/HST collected is remitted to Canada Revenue Agency (CRA).
• Please see the Canadian government website for tax rates.

If you have questions about tax that has been applied to an order, or may qualify for a tax rebate, please contact a qualified tax professional for complete details.

European Union VAT

Effective July 1, 2021, European Union has implement changes to existing VAT rules, one being that the threshold for all distance selling transactions will be abolished and as such, all sales of goods will be taxed in the EU Member State (MS) of arrival. As a result of this legislation, Tophatter is required to register for and collect European Union Value Added Tax (VAT) on sales to consumers in European Union countries.

This sales tax will be added to your order when you check out. This will be reflected as a separate line on your invoice, paid through the Tophatter platform.

• VAT collected is remitted to the tax authorities of the EU MS.
• Tax rates for Europe may vary by country and also by type of goods and services provided. Please see Avalara for the EU VAT rates, or those can be found on your specific country's government website.

  If you have questions about tax that has been applied to an order, or may qualify for a tax rebate, please contact a qualified tax professional for complete details.

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  United Kingdom VAT

  Effective January 1, 2021, as a result of legislation in the United Kingdom, Tophatter is required to register for and collect Value Added Tax (VAT) on sales to consumers in the UK.

  Bids shown to consumers are exclusive of VAT. 

  The final Bid amount, Shipping & Handling, and VAT will be reflected as separate lines on your invoice, paid through the Tophatter platform.

  • VAT collected is remitted to UK HMRC.
  • Please see the UK government website for tax rates.

  If you have questions about tax that has been applied to an order, or may qualify for a tax rebate, please contact a qualified tax professional for complete details.

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  Other locations and postage due

  Customs, Duty, VAT, and additional location-specific taxes and fees are common for imported items. These are location-specific, determined by your country or region's Customs, border services, or postal service, and are not paid through the Tophatter platform.

  These types of taxes are presented with a "collect on delivery" or "postage due" card or label from the delivery carrier, which must be paid upon pick-up or delivery of each order. These taxes are the responsibility of the shopper and are not charged by, and cannot be reimbursed by Tophatter in any event, such as if the order is returned for refund.

  We recommend familiarizing yourself with your local import laws and potential location-specific taxes and fees before shopping on Tophatter.

  Customs require merchants to quote each item's actual value, and we cannot provide order-specific advice regarding Customs, Duty, VAT, and additional location-specific taxes or fees. If you have questions about a tax or fee incurred, please consult your local post office or tax authority.

  • If you are in the US and receive a "postage due" package, please contact our support team.

  Tax Exemption

  • If you have a valid personal or business tax exemption, please contact our support team and provide a copy of your exemption certificate before making a purchase.

  Re-sellers

  Please note, Tophatter is an online marketplace connecting merchants and shoppers. We don't sell items ourselves; we rely on merchants to ensure listings are accurate and orders are shipped carefully and arrive on time. We welcome all shoppers, but would like to highlight the following:
  • We offer Buyer Protection on all Marketplace Product purchases, which guarantees items are confirmed delivered to the address provided within 60 days of purchase, or they are eligible for a full refund.
  • Our Easy Returns policy allows the return of most items for a refund for any reason for up to 30 days from delivery, which is enough time for a retail customer to ensure the quality of their purchases.
  • Items are not sold on our platform at wholesale prices or quantities.
  Tophatter is designed for the individual consumer shopper; policies are not conducive to a resale timeline. We encourage re-sellers to shop with wholesalers designed for this purpose. Please review our Buyer Terms of Use for complete details.