Do I need to pay taxes or import fees?

U.S. State/Local Sales Tax

 As a result of a federal ruling on June 21, 2018, online marketplaces such as Tophatter are required to collect sales tax in states where we have a physical presence, or meet a certain level of economic activity within the state:

Alabama
Alaska
Arizona
Arkansas
California
Colorado
Connecticut
District of Columbia
Florida
Georgia
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Nebraska
Nevada
New Jersey  New Mexico  New York
North Carolina  North Dakota  Ohio
Oklahoma
Pennsylvania
Puerto Rico
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virginia
Washington
West Virginia
Wisconsin
Wyoming

Where applicable, location-specific sales tax will be added to your order when you check out. This will be reflected as a separate line on your invoice, paid through the Tophatter platform. Tax collected is paid to your state and is calculated, including Shipping & Handling in most states.

If you have questions about sales tax that has been applied to an order, and to determine whether you will owe state sales tax on orders where tax has not been paid through the Tophatter platform, please contact a qualified tax professional.


Australian GST Goods and Services Tax

As a US-based company providing goods or services connected with Australia with revenue exceeding $75,000 over any 12-month period, Tophatter is required to register for and collect Goods and Services Tax (GST) on sales to consumers in Australia.

This sales tax will be added to your order when you check out. This will be reflected as a separate line on your invoice, paid through the Tophatter platform.

If you have questions about tax that has been applied to an order, or may qualify for a tax rebate, please contact a qualified tax professional for complete details.


Canada GST/HST

Effective July 1, 2021, as a digital economy-based business located in the US with revenue exceeding $30,000 CAD over any 12-month period, Tophatter is required to register for and collect Goods & Services Tax/Harmonized Sales Tax (GST/HST) on sales to consumers in Canada.

This sales tax will be added to your order when you check out. This will be reflected as a separate line on your invoice, paid through the Tophatter platform.

If you have questions about tax that has been applied to an order, or may qualify for a tax rebate, please contact a qualified tax professional for complete details.


European Union VAT

Effective July 1, 2021, European Union has implement changes to existing VAT rules, one being that the threshold for all distance selling transactions will be abolished and as such, all sales of goods will be taxed in the EU Member State (MS) of arrival. As a result of this legislation, Tophatter is required to register for and collect European Union Value Added Tax (VAT) on sales to consumers in European Union countries.

This sales tax will be added to your order when you check out. This will be reflected as a separate line on your invoice, paid through the Tophatter platform.

  • VAT collected is remitted to the tax authorities of the EU MS.
  • Tax rates for Europe may vary by country and also by type of goods and services provided. Please see Avalara for the EU VAT rates, or those can be found on your specific country's government website.

    If you have questions about tax that has been applied to an order, or may qualify for a tax rebate, please contact a qualified tax professional for complete details.


    United Kingdom VAT

    Effective January 1, 2021, as a result of legislation in the United Kingdom, Tophatter is required to register for and collect Value Added Tax (VAT) on sales to consumers in the UK.

    Bids shown to consumers are exclusive of VAT. 

    The final Bid amount, Shipping & Handling, and VAT will be reflected as separate lines on your invoice, paid through the Tophatter platform.

    If you have questions about tax that has been applied to an order, or may qualify for a tax rebate, please contact a qualified tax professional for complete details.


    Other locations and postage due

    Customs, Duty, VAT, and additional location-specific taxes and fees are common for imported items. These are location-specific, determined by your country or region's Customs, border services, or postal service, and are not paid through the Tophatter platform.

    These types of taxes are presented with a "collect on delivery" or "postage due" card or label from the delivery carrier, which must be paid upon pick-up or delivery of each order. These taxes are the responsibility of the shopper and are not charged by, and cannot be reimbursed by Tophatter in any event, such as if the order is returned for refund.

    We recommend familiarizing yourself with your local import laws and potential location-specific taxes and fees before shopping on Tophatter.

    Customs require merchants to quote each item's actual value, and we cannot provide order-specific advice regarding Customs, Duty, VAT, and additional location-specific taxes or fees. If you have questions about a tax or fee incurred, please consult your local post office or tax authority.

    • If you are in the US and receive a "postage due" package, please contact our support team.

    Tax Exemption

    • If you have a valid personal or business tax exemption, please contact our support team and provide a copy of your exemption certificate before making a purchase.
    Re-sellers
    Please note, Tophatter is an online marketplace connecting merchants and shoppers. We don't sell items ourselves; we rely on merchants to ensure listings are accurate and orders are shipped carefully and arrive on time. We welcome all shoppers, but would like to highlight the following:
    • We offer Buyer Protection which guarantees items are confirmed delivered to the address provided within 60 days of purchase, or they are eligible for a full refund.
    • Our Easy Returns policy allows the return of most items for a refund for any reason for up to 30 days from delivery, which is enough time for a retail customer to ensure the quality of their purchases.
    • Items are not sold on our platform at wholesale prices or quantities.
    Tophatter is designed for the individual consumer shopper; policies are not conducive to a resale timeline. We encourage re-sellers to shop with wholesalers designed for this purpose. Please review our Buyer Terms of Use for complete details.