Does the item ship to me, and how long does shipping take?

Shipping availability, and Shipping & Handling costs are determined by your Country, set under Account Info. To ensure that you only see items that ship to you and that those display the correct shipping price, please be sure your Country is set correctly.

Due to shipping constraints, some merchants cannot ship some items outside of the contiguous United States, or to P.O. Boxes. If a seller has refunded an order you did not request to cancel, and you live in any of the areas below, to avoid future refunds, we recommend that you use a mainland physical mailing address whenever possible:

  • GUAM GU (GU)
  • APO/FPO/DPO (Air/Army Post Office, Fleet Post Office or Diplomatic Post Office)

When you click on a listing to view more details, you'll see an Estimated Delivery date range. This average is calculated based on the historical shipping and handling time for the item from the seller.

After paying, when you click View Details on the item from My Orders, you'll see a refined estimated range for delivery, factoring in the historical average of the shipping carrier and your unique address.

  • Estimated Delivery date ranges may change. Based on evolving average delivery time-frames, an order's estimated delivery date may be updated to reflect unforeseen carrier delays or improvements.
  • If the latest Estimated Delivery date in the range has passed, you will see an option to Report Late Delivery on the Where's My Item? page.
  • It is not possible for us to refund an order that has shipped or is preparing to ship until it is determined to be late and unlikely to arrive. Orders which are in transit are highly likely to arrive, although later than expected. If a delivery delay has caused a package to arrive after it is no longer needed or wanted, we offer easy returns for up to 30 days after delivery.