Tophatter Rewards Local Offers Powered by Empyr

Now you can earn Tophatter Credit when you shop and dine at 1,000's of participating places with Tophatter Rewards Local Offers Powered by Empyr!

Frequently Asked Questions

1. What is Tophatter Rewards Local Offers?
An exciting new rewards program that gives you Tophatter Credit when you shop and dine at your favorite businesses. All you have to do is link your credit or debit card, choose your favorite location on the program, and start earning Tophatter Credit!
2. Is it free to join? Does this cost anything?
Signing up for Tophatter Rewards Local Offers is totally free. You will never be charged to participate.
3. How do I sign up?
  • You'll see the offer in your Wallet, or visit this link.
  • Select one or more credit or debit cards. Your most recent card is selected by default.
  • After successfully signing up, visit the Local Offers page to activate discounts before your shop and dine!
4. Where can I view my rewards earned?

Tophatter Credit earned through Tophatter Rewards Local Offers can be viewed in your Wallet.

5. How many debit or credit cards can I register?

To make sure you don't miss out on any opportunities for rewards, you can register as many cards as you want.

6. How long does it take to get my rewards?
It may take anywhere from a few minutes to 7 days for rewards to show up depending on the type of card and the business visited. Most Visa transactions come through within the first hour after purchase is made. Amex and MasterCard transactions typically take from 3-5 days to show up.
7. What if I made a purchase and didn't receive a reward?

We understand how frustrating this can be, and we'll work with you to make sure we're doing whatever it takes to solve the issue. Please read the following information to see if it relates to your transaction:

  • Make sure the card registered is the same card you used to make the purchase.
  • The card must be registered before the purchase is made to be eligible for rewards.
  • You'll need to click on an offer to activate it before each purchase. Please look at the offer and activate it beforehand to ensure you receive your reward!
  • Not all credit cards are accepted at every participating business, so please review the business' pages before shopping.
  • Businesses on the program are always changing, so check the Local Offers frequently to be sure the business is still participating.
  • Purchases made through third-party ordering services such as Grubhub, Eat24, ChowNow, Groupon, Square, Toast etc. are not eligible for cash back or promotions.
  • You need to run all transactions as credit even when using a debit card. If you are entering your pin we will not be able to track the transaction.
  • In the event that your transaction does not fall under any of these circumstances, please note that some earnings can take 3-5 days from the date of purchase to show up.
  • If you don't see the rewards in your Wallet after 7 days, please email us about any purchases you made that didn't get credited to your account. It's important to have a receipt or processing information from the business to ensure a registered card was used. We'll follow up with you shortly!
8. Why do I need to link my card? Is my information secure?
We want you to rest-assured that Tophatter and Empyr use bank level encryption to secure that your payment credentials cannot be compromised. By securely registering your debit/credit cards, your transactions at participating businesses can be tracked in association with Visa, Master Card, and American Express. After the transaction occurs, the card provider notifies Empyr of the purchase amount, and we credit your account with the reward.

9. Can I add more cards, or remove a card?

Yes, you can add and remove linked cards from your Wallet.

10. Can I participate in multiple rewards programs to stack my rewards?

While some businesses participate in multiple rewards programs, customers are only eligible to earn rewards through one program per card. If you are enrolled in another program, you may have received a cash back notification, but the reward was blocked by another rewards program linked to the card you used. 

In order to start receiving Tophatter Credit again through Tophatter Rewards Local Offers, you can add another card that is not linked to any other program, or remove your card from other Rewards Network programs:

  • AA Advantage
  • Acorns
  • Alaska Mileage Rewards
  • Caesar Rewards
  • Club O
  • Delta SkyMiles
  • Dosh
  • eScrip
  • Fuel Rewards
  • Hilton Honors
  • iDine
  • IHG Dining Rewards
  • Marriott BonVoy
  • Orbitz Dining Rewards
  • Plenti
  • Rakuten
  • Shop Your Way
  • Southwest Dining Rewards
  • Spirit Airlines Rewards
  • True Blue Dining (JetBlue)
  • Uber
  • UnitedMileagePlus
  • Upromise
  • Visa

If your card isn't enrolled in any of other rewards programs, or you are running into any other issues, please Contact Us.

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