What if I have too many canceled orders?

On Tophatter, shoppers have up to 24 hours to pay for Deal Drops, and up to 3 days to pay for other items, or the order will be automatically canceled. 

Too many cancellations will result in a temporary bidding timeout. If your account has a bidding block, a notice will appear on your account indicating when you may resume bidding.

  1. Shoppers who have reached the maximum threshold of canceled orders in relation to total purchases will need to pay for each unpaid order before bidding again.
  2. Shoppers who have 3 canceled orders in 3 days will be timed out from bidding for 24 hours. This short bidding block was designed to ensure that items bids are being placed seriously by shoppers with the intent to purchase the item.
  3. Shoppers who have reached the maximum threshold of canceled orders in relation to total purchases a second time will be timed out from bidding for 1 week.
  4. Shoppers who have reached the maximum threshold of canceled orders in relation to total purchases each subsequent time will be timed out from bidding for 1 month.

All bids are considered real offers. As the winning bidder, you are agreeing to pay for the item.

As the account holder, you are responsible for any activity that takes place within your account. Please protect your login information. If you share a computer or phone, we strongly recommend signing out of Tophatter when you are finished using it, as well as never sharing your password, and changing your password regularly.